We can now provide online mental health services to clients in every city of Kentucky without needing to leave your home. Learn more about KCC Direct here.

How to reach us

  • Live Chat- Our live support staff are standing by M-F 8-5 to help you through live chat.
  • Text us at 502-771-5343 during business hours
  • Fax- 502-631-9660
  • Mailing Address- PO Box 701059, PMB 50499, Louisville, KY 40270
  • To discuss how to be a referral partner, please email


To request a copy of your records, please email our Privacy Officer at:

All records request must be accompanied by a complete consent to release below:

Request Service

Due to high call volumes, you can schedule an appointment online here, or contact us quicker by using our live chat feature at the bottom of the page.



  • Kentucky Medicaid- Passport, Wellcare, Anthem, CareSource, Aetna
  • Most major commercial insurance plans
  • To learn about affordable self-pay options please contact us.
  • We will no longer accept cash beginning April 1, 2020. Client’s must have a credit card on file to receive services.

Service options

  • Counseling
  • Psychiatry
  • Case Management
  • Online- KCC Direct