Getting started

Same-day visits available M-F 9-5 eastern time:

  1. Click here to register if you’re new to KCC.
  2. If you have the password for the waiting room, click here. Check your email after registering for the password or contact us.


  • Same-day appts only available if you are seeing a KCC counselor or prescriber for the first time. We do not provide urgent care services.
  • Credit card payment is due to your provider during online visit if one is owed.
  • Same-day portal times are M-F 9-5 every 30 minutes. It is recommended to wait at least 15 minutes before leaving. If no providers are available, you may check back later or schedule an appointment for another date here.
  • If you would like to see a prescriber, you must be assessed by a licensed counselor first.
  • Same-day services cannot be guaranteed. Providers become available when another client misses their appointment.
  • If you are logging in on an Apple device, please use the Safari browser.

Learn more about KCC Direct

Check-in Guide

KCC Direct FAQ’s


Telehealth Consent Form

KCC Direct Intake Packet