If you’d like to contact us, we’re available for live chat M-F 8-5 EST.

How to reach us

  • Live Chat- Our live support staff are standing by M-F 8-5 to help you through live chat. We no longer have a phone line for inbound calls.
  • Fax- 502-631-9660
  • Mailing Address- PO Box 701059, PMB 50499, Louisville, KY 40270
  • To discuss how to be a referral partner, please email outreach@kentuckycounselingcenter.com
  • Continuing Education- kcctrainings@kentuckycounselingcenter.com


PLEASE DO NOT MAIL US RECORDS– If you want to send us records, please send a secure email request to records@kentuckycounselingcenter.com

To request a copy of your records you must complete both forms below.

Billing Questions

If you have questions regarding an invoice, please email billingdept@kentuckycounselingcenter.com and a member of our billing department will happy to assist.