Getting Started

schedule through live chat if you need a followup visit

We offer one of the largest networks of mental health care professionals in Kentucky with KCC Direct. Our online mental health program allows you to get the mental health care you need in a way that has never been more convenient. Connect to a provider using any device with internet access- phone, tablet, or computer. All services are available for children and adults who live in Kentucky. Some services are available for Ohio residents.

Our client-centered approach to mental health targets your strengths and works with you to get your life on track. Our mental health professionals are here to empower your efforts and help you make life decisions for the better through individualized care. 

Our Online Mental Health Service Options

Payments Accepted

  • Kentucky Medicaid Plans
  • Medicare
  • Major Insurance Plans
  • Credit Card


Click below to schedule your telehealth appointment through KCC Direct. Your mental health doesn’t wait until it’s convenient to get better so why should you? We provide you with professional long-distance mental health care so that you don’t have to worry about transportation or finding the time to get to an appointment.

Once we receive your request, we will contact you as soon as possible to set your day and time. Appointment requests are processed M-F 8-5pm.


Matt Grammer Founder of Kentucky Counseling Center

“I started KCC because I was frustrated with my father’s experience getting treatment for schizophrenia. When he finally found someone that could help, there was a 6 month waiting list and the doctor didn’t accept his insurance. Mental health care should be easy to find and affordable to receive.”

— Matt Grammer, LPCC-S Founder & CEO

With Kentucky Counseling Center, you’re able to avoid long wait times. We make every effort possible to begin treatment just 48 hours after your request. We’ll schedule your psychological evaluation and provide the treatment options you need — when you need them.

Client-Centered Approach

Kentucky Counseling Center in Lousiville-Poplar Level offers affordable and compassionate mental health services for those who need it most. We offer counseling, psychiatry, targeted case management, and intensive outpatient programs for both children and adults. We know how important your mental health to you, which is why we implement a client-first focus with every individual we see.

With Kentucky Counseling Center, you’re able to avoid long wait times. We make every effort possible to begin treatment just 48 hours after your request. We’ll schedule your psychological evaluation and provide the treatment options you need — when you need them.


We accept the following insurances: Medicaid, Anthem, Passport, Wellcare, Aetna, Caresource, Humana, United, Cigna, Optum, Molina, Tricare, Medicare, and more for all mental health services.

If you don’t want to use insurance, don’t worry. Here at Kentucky Counseling Center, we have some of the lowest prices for mental health treatment in the state. Call or request an appointment online today.


We offer a wide scope of mental health services for residents in the Louisville Poplar-Level area. From counseling and psychiatric services to targeted case management and intensive outpatient programs — Kentucky Counseling Center is here to help.


At Kentucky Counseling Center, we know how beneficial mental health counseling can be. Whether you’re dealing with a significant loss, relationship problems, or just need someone to talk to — our counseling professionals are here to help. All of our mental health specialists are highly trained, licensed, and certified — so you can rest easy knowing that you’re in good hands. 

We offer a wide range of counseling services for both children and adults, including both individual and group counseling opportunities. 

  • Individual Counseling
  • Family Counseling 
  • Couples Counseling 
  • LGBTQ Counseling 
  • And more 

We can meet in our Louisville-Poplar Level office, at your home, in the community, or even at your child’s school. We also offer virtual counseling via KCC Direct. Sometimes, your schedule or location may hinder your ability to attend counseling sessions. KCC Direct offers online mental health and psychiatry services so that you can receive the care you need, when and where you need it most.


Psychiatric symptoms require timely and professional care. We recognize this and strive to create psychiatry and mental health solutions to get you back on your feet — without the long wait times. 

Our Psychiatric Nurse Practitioners and experienced Family Nurse Practitioners are successful at reducing symptoms and providing friendly care for both children and adults. We also provide medication management that is free to most of our clients (depending on your insurance provider). 

We work with an extensive list of providers to offer psychiatric services throughout the Louisville-Poplar Level area. Learn more today.

Targeted Case Management

Asking for help can be intimidating or even frightening. That’s why here at Kentucky Counseling Center, we help those looking for the right support systems. Our targeted case management is available to Medicaid recipients who are looking to get their lives where they want it to be. 

We offer a wide range of community-based supports for both children and adults.

  • Food, housing, transportation
  • Obtaining disability benefits
  • Obtaining SNAP benefits
  • Educational & employment assistance
  • IEP assessment & implementation
  • Recreation & socialization
  • Behavioral health referrals
  • On-call crisis support
  • Medication management & much more…

We’re extremely flexible and can work to assist you in a number of environments. Whether you want to meet here at our Louisville-Poplar Level office, at your home, or in the community — we’ll make every effort to meet you where you’re at — so that you can get to where
you want to be. 

Intensive Outpatient Program

Kentucky Counseling Center offers intensive outpatient programs for those who need it most. Our dedicated, compassionate, and experienced staff are here to help clients move forward with their lives. Sometimes, around the clock supervision isn’t needed — or may not be possible with daily responsibilities. Live-in options aren’t suitable for everyone, and intensive outpatient programs may be the best fit. 

KCC Direct – Online Services

Kentucky Counseling Center believes that you know yourself best and our mental health professionals empower you to make your own decisions about life. We understand that mental health care is individualized. Whether you seek family counseling, child and adolescent counseling, couples counseling, LGBTQ counseling, virtual counseling, medication, case management, or something else, Kentucky Counseling Center has the mental health specialist to suit your needs and comfort.

When you want to find a provider that is right for you, contact Kentucky Counseling Center through live chat and our schedulers will be happy to assist with your therapy or psychiatry appointment. Our highly trained mental health clinicians are here to help.

Our Dedicated Professionals

Group Of Businesspeople Meeting Around Boardroom Table

We’re extremely proud of our staff here at Kentucky Counseling Center. Our team of highly trained medical health providers has all undergone exhaustive and extensive training programs in order to provide premier care. This includes every single therapist, counselor, psychiatrist, nurse practitioner, social worker, service coordinator, and even our helpful administrative staff who are trained and certified to meet your needs.

Rest assured, you’re receiving excellent care and are in great hands here at Kentucky Counseling Center.

Kentucky Counseling Center’s Other Locations

Throughout the state of Kentucky, we offer a wide scope of mental health services. Both adults and children can find the care they need through our counseling, psychiatry, targeted case management, or intensive outpatient programs — without the long wait times. 

Take a look at our other locations:

Get Started Today

We have one of the largest behavioral health networks in the state of Kentucky, offering a wide range of mental health and case management services to help you every step of the way.